Loyalty programs and VIP programs are great tools for online casinos to draw players in and keep them on their sites. From the player’s perspective, they do offer ongoing benefits. They can give free spins or free games, add bonuses to player deposits, and even provide access to exclusive events and games.
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Online casino attractions
Online casinos use a lot of innovative techniques to attract players. The appeal of new games, such as new casino Samba slots, draws players in and also encourages existing players to play more.
From big winners welcome bonuses and carnival-themed slots to highly encrypted and protected game features, these slots are pushing the envelope towards an even more comfy and secure playing environment.
The point is to inspire players to stay on the website after spending their initial bonuses. In their quest for higher traffic, more and more online casinos use loyalty and VIP programs, making players part of the exclusive community of players.
Loyalty programs
Although the terms loyalty and VIP programs are sometimes used synonymously, as there are similarities, loyalty programs are usually available to all, or virtually all players. A lot of online casino players move from one casino to another, chasing generous sign-up bonuses.
Loyalty programs are a good way to encourage players to stick around after they’ve used that initial deposit. 👀 Casinos offer certain benefits to players on their second and subsequent deposits.
Reload bonuses
The most common type of casino bonus is the first deposit match. This means when a player deposits a certain amount, the casino will match or multiply that value. 🤑 For example, a player might receive $50 of bonus stakes when they deposit $50.
Reload bonuses tend to be smaller, but they may be offered over several deposits. These make great loyalty bonuses if you find a casino where you like the games.
Free spins
Loyalty programs can also offer free spins or free games. This means that the loyalty program member receives free spins when they meet certain criteria. For example, a casino might offer ten free spins if a player deposits at least $100 in a month.
This effectively encourages players to deposit a certain amount every month, and free spins are often offered without the restrictive wagering requirements of other types of deposit bonuses.
Although this type of bonus is most commonly offered at online slots, some sites offer free chips that can be used on specific table games.
VIP programs
Where a casino offers both a loyalty and a VIP program, the VIP program usually has higher and more exclusive bonuses, but players need to meet more challenging restrictions to qualify for the bonuses.
It is common to get layered bonuses, with some online sites offering the biggest bonuses to players who deposit tens or even hundreds of thousands of dollars.
Exclusive bonuses
VIP programs can offer similar reload bonuses and free spins to loyalty programs, but they are usually more generous and have higher requirements. Always check the wagering and deposit requirements of these bonuses.
🎲 Very high rollers can even expect to see bonuses tailored to their play, so they might receive free spins or free chips to spend at the games they play most often. These bonuses are not usually available to new players or casual gamers.
Faster withdrawals
Withdrawal time is the amount of time it takes a player requesting a withdrawal of cash to receive that cash in their account, on their card, or in their online wallet.
Withdrawal times are governed by factors including the withdrawal method used, with cryptocurrency and digital wallet payments typically being faster than card or bank withdrawals. But, casino processes also play a part.
As part of some VIP programs, high-rollers can enjoy quicker withdrawals as the casino will reduce its processing time, or pay for quicker transfer methods.
Better support
Customer support is an important component of any online casino or any site that deals with customers’ money. Generally, casinos invest a lot in ensuring good support, but players might still have to wait days to get email responses and have restricted contact methods.
High rollers in some VIP programs can enjoy a wider selection of contact methods and personalised support from dedicated account managers, generally leading to quicker response times and greater problem resolution.
Bonus gifts
Some VIP programs offer bonus gifts to their high rollers. These can range from gadgets and technology to tickets for sporting events and even travel gifts.
Where gifts are offered, they are usually commensurate with the amount that a player deposits, so the highest rollers will gain access to the best available gifts.
While these gifts don’t necessarily enhance the playing experience, they are still beneficial and act as rewards for continued play on a website.
Exclusive invitations
Many casinos offer tournaments, competitions, and other events. Some of these events are open to all players, but VIP events are reserved for high rollers.
This may mean that players who deposit large sums are effectively invited to the higher roller poker table, which is a privilege that has long existed in brick-and-mortar casinos. As well as the feeling of exclusivity, some of these events can include bigger jackpots.
Some may even take place in person at luxury resorts or well-known casino venues around the world.
Higher limits
Online casinos have a lot of limits in place. Players can be restricted by maximum deposit limits, table limits, bet limits, and even withdrawal limits. These are put in place to ensure the casino doesn’t face too high a liability at any one time.
But, VIP programs may increase the limits for their high-rolling players. So, if you deposit and wager large sums of money, you may find that your withdrawal limit is higher, making it easier to access the winnings you accumulate while on the site.
Conclusion
Loyalty and VIP programs encourage players to stick with a single casino and continue depositing money. For the players, they can be very beneficial because they offer free games, increase deposit amounts, or even provide free gifts and other free bonuses to players.
As with any bonus, players do need to check wagering and other requirements to ensure they do qualify for specific bonuses, however.
